Airport Safety Information

London Heathrow Airport – Info

COVID-19 – Safe Travel Measures

London Heathrow Airport (LHR Airports Limited) has introduced a series of health measures to provide a safe environment for staff and passengers.

A series of measures are being introduced to ensure leisure and business travellers enjoy a safe and pleasant experience while passing through the airport.

Passengers arriving and travelling through Heathrow Airport are asked to respect physical distancing. There is plenty signage throughout the airport to guide you.

Most retail shops and restaurants are now open. You can check individual shops here, and restaurants here

If driving to Heathrow Airport, be aware that a reduced car parking service is currently operating. Click here for current car parking availability.

London Heathrow Airport continues to follow all UK Government guidance and remains in regular contact with the relevant health authorities with regards to the latest developments on Coronavirus (COVID-19).

Download the London Heathrow Airport App

Heathrow Airport has a handy app you can use to get flight updates and airport information etc. Click here to download the Heathrow Airport app.

Additional Measures

All passengers aged 11 and over are required to wear a face covering at all times. Passengers should arrive at the airport wearing protective facial coverings. If you forget, complimentary masks will be available.

Anyone who is experiencing Coronavirus (COVID-19) symptoms or feeling unwell should not travel to the airport.

Temperature screening technology is being trialled and may be undertaken in Terminal 2 Arrivals and Terminal 2 and Terminal 5 check-in.

Protective screening has been installed in key areas of Heathrow Airport.

Over 600 hand sanitiser dispensers have been installed across the airport. Passengers and staff are encouraged to use them as frequently as possible.

Cleaning procedures have been enhanced throughout the airport. They are also trialling UV sanitisation measures to clean security trays.

All flights are operating out of Terminals 2 and 5 following the relocation of airlines from Terminals 3 and 4. Heathrow have a which terminal you can reference to check your flight.

For more information on the measures implemented by London Heathrow Airport click here.

London Heathrow Airport’s latest tweets:

Contact Information

Heathrow Airport
The Compass Centre
Nelson Road

General Enquiries: Tel 0844 335 1801

Airport Feedback Form: CLICK HERE

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