At Canny Travel we take your privacy seriously and will only use your personal information to administer your account and to provide the products and services you have requested from us. This policy explains how we use customer information and how we protect your privacy
By visiting this website or providing your personal information you are accepting and consenting to the practices described in this policy.
Who is responsible for your data?
How do we collect information from you?
We obtain information about you when you use our website, for example, when you contact us about services, when you register or if you receive our newsletters.
What information do we collect?
The personal information we collect might include your name, address, email address, IP address, travel intinerary, booking details and information regarding what pages are accessed and when. If you make payment of any services to us we do not hold your card information. It is collected by our third party payment processors who specialise in the secure online capture and processing of credit/debit card transactions.
How is your information used?
We will use your information to provide and personalise our service. We will use your contact details to communicate with you. We may use your information to send you information or offers which we think may be of interest to you. We may contact you by telephone (including SMS), email, post for these purposes. Our emails may contain offer details and third party marketing material which we feel may be of interest to you.
Your data may be used for the purposes of accounting, billing, audit, service administration, marketing and statistical analysis, systems testing, customer relations and to help us in any future dealings with you, for example in personalising our services.
If you do not wish to receive newsletters or marketing communications from us you may unsubscribe at any time using the link in any of our email communications.
We like to receive feedback from our customers to help us improve our service. We may contact you to ask your opinions.
Disclosure to Third Parties
We may employ or communicate with third party companies and individuals to facilitate our services to you, to analyse performance and track how our services are used. Third parties will only have access to your personal information to perform these tasks and are obligated not to use or disclose it for any other purpose.
Or as required by law.
To help us better meet our customer’s needs we use tracking software to monitor visitor patterns and site usage. This helps us improve aspects such as the layout and design of our services and pages.
Canny Travel protects information both online and offline. The transmission of information is encrypted using Secure Sockets Layer (SSL). Stored customer information is kept in a secure environment where access is restricted to employees who need the information to perform a specific job or service.
In using the Canny Travel website or services you consent to the collection and use of information by us in the ways descrbed above.
Canny Travel is a trading name of Travel Salvage Ltd. A company registered in Scotland under company number SC266197.